For program officers
The program officer guide
Everything you need to bring portfolio capacity building to your team: the questions your VP and board will ask, a grantee invitation you can adapt, and what the first 90 days look like.
What your VP and board will ask.
Copy it and adapt it.
From kickoff to portfolio review.
Agreement, board slides, grantee FAQ.
FAQ for program officers
Questions your VP and board will ask
What exactly are we buying?
Capacity building for grantees: online platform access for every grantee, an open community of practitioners and providers, plus optional sponsored cohorts and coaching or technical-assistance packages delivered by experts in the field. One partner and one agreement cover all of it.
How is this different from hiring consultants?
Consultants go deep with a few grantees for a set period. Resilia reaches the whole portfolio, ends every program with finished work, and keeps support going afterward through coaches, peers and a living record. Your existing consultants can work on Resilia too.
Will this add burden to grantees?
No new forms. Grantees use the workspace for their own work and decide what to share with you.
What will we be able to report to our board?
Participation, finished deliverables and the outcomes grantees choose to share, plus stories and evidence-based impact narratives you can use with permission. For example, 83% of Boston Foundation grantees engaged within four months.
What about grantee data and privacy?
The nonprofit owns its data and controls who accesses it. Funders pay to sponsor nonprofits, never for access to nonprofit data. Nothing is shared without consent. Read the commitments.
How is this trust-based?
Grantees choose their path and their coach, and share progress by consent. You learn from honest signal instead of compliance reports.
Invite your grantees
Sample grantee invitation email
Subject: Free capacity-building support from [Foundation name], through Resilia Dear [Grantee name], As part of our commitment to our grantees, [Foundation name] is sponsoring access to Resilia for your organization, at no cost to you. Resilia offers coaching, training, peer cohorts and practical tools for nonprofit leaders and teams. You choose what to work on. Every program ends with something finished — a campaign, a plan, a policy. Two things matter to us: • Your data stays yours. We see activation, basic activity and anything you choose to share with us. • This is not a new reporting requirement. Use it for your own work, on your own terms. To get started, activate your workspace here: [invitation link]. It takes a few minutes, and you can take a free capacity check to find your best starting point. Questions? Reply to this email or contact Resilia at support@resilia.com. With appreciation, [Program officer name]
Launch plan
What the first 90 days look like
01
Weeks 1–2 · Kickoff
A call to map your portfolio, goals and grantees’ needs. We agree which grantees to invite and which cohorts to offer.
02
Weeks 2–4 · Invite
You send the invitation (or we do, on your behalf). Grantees activate their workspace and take the capacity check.
03
Weeks 4–8 · Deliver
Coaches are matched, cohorts start, practitioners begin projects. We handle scheduling and quality.
04
Day 90 · Review
A portfolio review of participation, early deliverables and what grantees are asking for next.
Launch kit
Also in the launch kit
- Sample agreement
- Board briefing slides
- Grantee FAQ
- Sample portfolio view
- Kickoff agenda
Ready to bring this to your team?
I run a nonprofit
Coaching, training and peers. Start free, no funder needed.
Start freeNo credit card required · you own & control your data
Advise nonprofits? See how consultants work with Resilia.